Returns & Exchanges
At Strike, we prioritize the freshness and safety of our culinary products. If your order arrives damaged or incorrect, we offer a hassle-free return or replacement process within 14 days of delivery.
Submit a Request
Contact our support team with your order number and a brief explanation of the issue regarding your perishable or non-perishable items.
Provide Documentation
Attach clear photographs of the product and packaging, especially in cases of shipping damage or quality concerns, to expedite your claim.
Verification Review
Our quality assurance team will review your request within 48 hours to ensure it meets our health and safety return standards.
Refund or Replacement
Once approved, we will either dispatch a fresh replacement immediately or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing